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Push or Pull? Never Miss a Post: Three Ways to Follow

Friday, August 19, 2016

Improve Workflow and Decrease the Wait. An Approach to Crowd Control at the Buffet.



Please consider the following case study. 
The Aaronson family is on vacation/holiday. 
We are in a hurry, getting ready for an all 
day excursion/tour of a European country. We 
would prefer to feed the kids quality, wholesome 
food, quickly. We have a limited amount of time 
to eat breakfast because we have to 
meet our tour guide soon. If we don't meet the 
guide in time, we risk forfeiting our trip.

The Company offers a few choices to feed our 
group before we get off the ship and start our 
day. Here are our three options: the breakfast 
buffet, room service, or the off the 
menu, more formal, sit-down restaurant. 

Given those three choices, in your opinion, what's 
the best solution for us? The desired outcomes 
under the conditions I just provided are an 
excellent overall dining experience, 
superb customer satisfaction, quick delivery 
of food, and many options provided (that is, lots 
of variety). From the Company perspective, they 
want to offer the most efficient workflow to 
ensure quality, serving customers promptly and 
cost effectively. Which option provides the win-win?

The Answer is:



Friday, August 12, 2016

Underemployed is Unemployed

Let's define the phrase and then consider a few perspectives. The goal here is to help both the employer and the employee understand how common motivational behavior might work in different scenarios.

First, what does it mean to be underemployed? Simply stated, an underemployed worker doesn't have enough to do to justify the job he or she is currently doing to make it worth the company keeping the person's position.

Saturday, July 30, 2016

Defining Medical Jousting. Finding Quality Physicians Without Jousting.



To joust: to compete strictly for superiority.

To medically joust: when physicians criticize each other's care either verbally or in the medical record to "best" each other. An example of jousting: A primary care doctor refers to a specialist. The expert during the interview says: "Wow! What was he thinking? I'm glad you are here. I can clean up this mess. You made it just in time." 

How is the patient going to respond to the specialist's comments? Positively or negatively? Has the specialist built trust? No. Since most patients have faith in their primary care doctor, the critical remarks you just read hurt both the person making them as well as the jousted physician.

Friday, July 29, 2016

Should Blogs Have A Comment System?

I struggled with this one. This way and that way I went. I could not decide whether or not to place a comment system on my blog. How come? Why was this option such a tough decision for me?

It boils down to this: comment moderation takes time. And I don't have any time to waste.  Most comments I've received in the past are spam. The posts are usually from people trying to refer you to junk sites that seek to sell you something.

Thursday, July 28, 2016

The Work around: A Lesson Learned from Biochemistry Class at Bowdoin College




The more things change in this world, the more they stay the same.

Reflecting on the value of my education at Bowdoin College, and if it was worth it, I recalled the following valuable life lesson. Allow me to share it with you. Perhaps you might apply the principles to your life to help you be more productive.

Flashback to a time before Google search. To a time when libraries were required to find information to answers sought.